Flow is designed to be straightforward.
Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7 It's easy. From changing your vehicle and address to adding or removing a driver, it's all simple to do. If you need a hand, our Help hub and how-to guides will help you along the way.
Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. We listened... and the only time we use the phones is if you need to make a claim.