Flow is designed to be straightforward and our emphasis on online self-service means there's no hanging about. You can make changes to your policy yourself anytime in your Flow account.

Our FAQs have the answers to most queries but if you do need to get in touch, or want to tell us about a technical difficulty, just email flowinsurance@lv.co.uk and we'll get back to you.

The only time we use the phones is if you need to make a claim. Our friendly UK-based advisors will be there for you.

2.33.1216