Insurance FAQs

How can I contact you about an ongoing claim?

If you need to speak to us about an ongoing claim, please get in touch with our claims department who’ll be more than happy to help.

Calls will be recorded. For Text Phone, first dial 18001.

Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. You can do everything else online in your Flow Account, it's quick and easy.