Flow Car Insurance FAQs

How do I make a windscreen claim?

If you need to make a windscreen claim, we’ll be there for you 24/7. The work will be carried out by our partners Autoglass or National Windscreens. Why not head to our claims page to make the claim straight from there...




Calls will be recorded. For Text Phone, first dial 18001.

Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. You can do everything else online in your Flow Account, it's quick and easy.