Insurance FAQs

How do I request my claims settlement letter from you?

To get your settlement letter please get in touch with our claims department who’ll be more than happy to help.



Calls will be recorded. For Text Phone, first dial 18001.

Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. You can do everything else online in your Flow Account, it's quick and easy.

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