The good news is, it can all be done yourself in your online account and there’s no need to let us know if you don’t want to renew.
If your policy’s set to renew automatically and you want to change this, just log in to your Flow account:
1. Select ‘Account details’
2. Click the ‘edit renewal preferences’ button
3. Select the option ‘I do not want to renew’
If the option to renew automatically isn’t selected then there’s nothing else you need to do.
Just to note, if you don’t renew (and you're not selling your car) you'll need alternative cover in place to continue driving legally on the road.