Flow Car Insurance FAQs

How do I update my card details?

To update your card details, log in to your account and follow these steps or head to our 'how to' video that'll show you step-by-step:

  1. Click the 'payment' button on the account dashboard
  2. On the payment details page, click ‘change card’
  3. Agree/select the consent and click ‘change card’ 
  4. On the change your payment card page, update your card details and click the 'confirm' button
  5. Your new card details will be updated and shown on the payment details page

Please note: if you’ve missed a payment, although you’ll be able to update your payment card here, you’ll still need to make a manual payment afterwards by clicking the ‘pay now’ banner.