Flow Car Insurance FAQs

What is the average call out response time?

Access to over 4,000 Britannia Rescue professionals; average response time is 57 minutes and 4 out of 5 cars* are fixed at the roadside

*Average response time of 56.89 mins. 93% of 95,381 customers were able to complete their journey. From Agent Performance Report Sept ‘21- Feb ’22.

Vehicles must be kept in a roadworthy condition and where appropriate, have an MOT certificate and road tax.