Flow Car Insurance FAQs

What should I do if my card has expired?

When you get your new card, you’ll need to update your card details for us. Simply log in to your account and follow these steps or check out our 'How to' video

1. Click the 'payment' button on the account dashboard
2. On the payment details page, click ‘change card’
3. Agree/select the consent and click ‘change card’
4. On the change your payment card page, update your card details and click the 'confirm' button
5. Your new card details will be updated and shown on the payment details page
So we can process your monthly payment, don’t forget to let us know about any card changes  before your next payment is due.