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How to cancel car insurance

4 minutes

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Car insurance can offer financial protection in the event of an accident.

But if your current car insurance isn’t working for you, you might be tempted to cancel. Here’s what you need to know about cancelling your car insurance, from the costs to the pitfalls.

  • How do I cancel my car insurance?
  • Does it cost me to cancel my insurance?
  • How can I prepare before cancelling my policy?

How can I cancel my car insurance policy?

To cancel your policy, you’ll need to find out when your car insurance is due and then get in touch with your insurer. Every insurer will have their own required process for cancellations, whether that’s in your online account, by email, letter, or by phone, so it’s worth checking the terms and conditions of your insurance policy to find out the correct process.

At Flow, we make it easier. To cancel your car insurance policy, all you need to do is log in to your online account and follow a few simple steps, you may be subject to a cancellation fee. Have a look at your policy documents for the ins and outs. 

How much does it cost to cancel my car insurance?

Car insurance policies tend to last 12 months as standard. So, if you’re looking to cancel before your policy ends, you may be charged a cancellation fee. 

Your policy terms and conditions should state whether you’ll be charged for leaving your policy early, and what these costs will be. You can also get in touch with your insurer or broker to find out what cancellation fees you might have to pay.  

The price for leaving your policy early can be labelled under many different names, including cancellation fees, admin charges and processing costs.

Cancelling car insurance after the cooling off period

There are many reasons you might want or need to cancel your car insurance. Maybe you sold your car and you're not planning on getting another one straight away, or even at all. After the 14-day cooling-off window, you may be charged a fee for cancelling your car insurance so it's worth making sure you plan ahead and get the cover that's right for you.

If you’re not set on a particular policy, it may be worth looking into flexible cover, such as Flow Monthly car insurance. You won’t be charged for changing your mind or altering your policy, no matter how long you’ve been with us. We also offer Flow Annual car insurance, which carries a cancellation fee, but comes with its own set of benefits.

How can I prepare for cancelling my car insurance?

Here's a handy checklist you can do to prepare for cancelling your car insurance to make sure the process goes smoothly:

  • Check the cooling off period – the standard cooling off period is 14 days, but some insurers may give you longer. This could help you decide and save some money.
  • Find your policy documents – when you contact your insurer about cancelling, they may ask for your policy number and renewal date. These details can be found in your policy documents.
  • Know your reasons for cancelling – the insurer will probably ask why you’re cancelling. This may be to improve their services or decide the next steps. It’s a good idea to be honest here, even if it’s finding a cheaper policy elsewhere.
  • Note down key information – if you decide to cancel your car insurance policy, always keep a record of dates and times of any correspondence or confirmation, in case there are any issues further down the line.
  • Have another policy lined up – it’s illegal to drive without car insurance. If you want to keep driving your car, make sure you’re covered by taking out another policy as soon as your cancellation is confirmed. 


Find out how we’re revolutionising car insurance policies our Flow Annual Car Insurance, which comes with a range of benefits.