While we use personal information to identify appropriate audiences for our adverts, we only collect information we need and have strict controls to keep it safe.
We work with selected partners to display relevant online ads to you on third-party websites and social media platforms. Our partners don’t use your information for their own purposes and we make sure they delete it once we’ve identified advertisement audiences.
We’ll send you business updates by email, post, phone and/or SMS as well as marketing information about other Flow products, services and discounts if you’ve given us permission.
We use your home address, phone numbers and email address to contact you according to your marketing preferences. If you’d like to change your preferences simply log in to your Flow account.
If you opt out of marketing, you’ll still receive important service information we need to tell you about relating to your policy or claim.
You can find out more about how we use personal information on our data protection page.