cookie policy
What we do with cookiesBy using Flowinsurance.co.uk, you agree to us placing cookies on your computer. Here you can find out more about cookies, how and why we use them and how to manage or delete cookies in your browser.
Let’s talk about how we use cookies and how you can manage or delete cookies on your browser
| Our cookies don’t store sensitive or personal information like your name, address or payment details, they simply remember your preferences and help us gather information anonymously about how our web pages are performing.
| If you prefer to block, restrict or delete cookies from Flowinsurance.co.uk or any other website, you can use your browser to do this. Please see our page on how to manage cookies on your computer.
See the list of cookies we use on Flowinsurance.co.uk below.
| These cookies are essential for you to use our website. Without them, services like getting a quote or buying online won't work. |
| Cookie name | Cookie type | Cookie purpose |
| ASP.NET_SessionId | functional |
This cookie (and others like it) are session cookies that allow our site to remember selections you make from page to page, like when you fill out a form. It will be deleted when you close your browser. |
| __cfduid | persistent, functional, performance | Cloudflare CDN |
| ARRAffinity | functional |
This cookie is set by websites run on the Windows Azure cloud platform, such as flowinsurance.co.uk. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session |
| cookiePolicyAccepted | functional | Indicates user has accepted cookies disclaimer |
| cp_session |
functional |
This cookie is used for Help systems found in the website. |
| sc.ASP.NET_SESSIONID |
functional |
Sitecore session ID to store session against the user. Sitecore is the platform flowinsurance.co.uk is built on |
| sc.UserId |
persistent, functional |
Sitecore user ID. Sitecore is the platform flowinsurance.co.uk is built on |
| These cookies allow our website to remember choices you make and provide enhanced, more personal features (like our Live Chat service). They may also be used to provide services you have asked for like watching a video. The information these cookies collect is anonymous and they can't track your browsing activity on other websites. |
| Cookie name | Cookie type | Cookie purpose |
| __cfduid | persistent, functional, performance |
Cloudflare CDN |
| .ASPXAUTH | functional | This determines if a user is authenticated within My Account |
| amp-user-notification | functional |
AMP has a useful built-in component, amp-user-notification, for displaying pop-up, dismissible notifications. |
| atgRecSessionId | functional | This is a session cookie that contains an opaque ID and is used to route requests to the correct web server. |
| atgRecVisitorId | functional | This is a persistent cookie that contains an opaque ID and is used to recognize a visitor across separate visits to your website. |
| backendDataInSessionFlag | functional | To gain feedback from customers or consumers using flowinsurance.co.uk by enabling a pop up survey. We use this information to improve the service we provide |
| cookieTest | functional | A test one on start up to make sure that they client can support cookies |
| DECLINED_DATE | functional | To gain feedback from customers or consumers using flowinsurance.co.uk by enabling a pop up survey. We use this information to improve the service we provide. |
| NS_SESSION | functional | suite cookie |
| OpenIdConnect.nonce | functional | Used during the authentication to tracks users between websites to stop malicious users |
| SUBMITTED_DATE | functional |
To gain feedback from customers or consumers using flowinsurance.co.uk by enabling a pop up survey. We use this information to improve the service we provide. |
| sc.UserId |
persistent, functional |
Sitecore user ID. Sitecore is the platform flowinsurance.co.uk is built on |
| These cookies collect information about how visitors use our website, like which pages visitors go to most often, how long they stay on them and if they get error messages. These cookies don't collect information that can identify a visitor; all information collected is anonymous and we only use it to improve how our website works. |
| Cookie name | Cookie type | Cookie purpose |
| __cfduid | persistent, functional, performance | Cloudflare CDN |
| _fbp | Performance |
Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers |
| _gcl_au | Performance | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services |
| ai_session | persistent, performance | Microsoft Analytics Insights |
| ai_user | ||
| AMP_TOKEN | Performance | This cookie contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service |
| da_lid | Performance |
This cookie is used by Decibel and will be stored on the browser or device of visitors accessing a Decibel enabled web property. This cookie contains the unique ID of the visitor |
| da_sid |
Performance |
This cookie is used by Decibel and will be stored on the browser or device of visitors accessing a Decibel enabled web property. This cookie contains the unique ID of the session (visit) |
| _ga |
persistent, performance | Enables the function of our web analytics software, Google Analytics, provided by Google. This software collects information about how visitors use our site. The data stored by these cookies never show any confidential information |
| _gali | ||
| _gat | ||
| _gat_UA-4853394-20 | ||
| _gat_gtag_UA_128119074_1 | ||
| _gat_UA-72587942-1 | ||
| _gid | ||
| _gat_gtag_UA_4853394_2 | ||
| _gat_tracker2 | ||
| Doubleclick |
Performance | Used to analyse how well our paid advertising in search engines like Google is performing. |
| dtBw |
Performance | Dynatrace Real User Monitoring: used to monitor site performance, analyse website usage and track user behaviour |
| dtCookie |
||
| dtLatC |
||
| dtPC |
||
| dtSa |
||
| mmapi.store.p.0 |
Performance |
Persistent cookie set for a duration of one year from the visitor’s last visit on the site. It contains the generated experience, recorded actions, Maxymiser server node name. Campaign developers may also extend visitor’s profile with custom data captured during the visits to the website. |
| mmapi.store.s.0 |
Performance |
Session storage set for the duration of the browser session. It stores the same custom data as you may find in mmapi.store.p, but targeted only for the specific visitor's session. |
| mmauthid |
Performance |
These cookies allow us to test the performance of different pages in a controlled manner |
| mmcore | ||
| mm-if-site-persist-ua-93 |
||
| Salesforce |
Performance |
This cookie is used to store information about user page activities during the website session. These cookies can be used to store information needed to make automated customer marketing emails work. |
| xdVisitorId |
Performance |
The xdVisitorId cookie ensures a single percent value per visitor for server-side experiments. This cookie, whose life ends when the browsing session ends, can be added to the protected cookie list identified in the necessaryCookies list as it does not collect any personal data. |
| Cookie name | Cookie type | Cookie purpose |
| __cfduid | persistent, functional, performance | Cloudflare CDN |
| ai_session | persistent, performance | Microsoft Analytics Insights |
| ai_user | ||
| _ga |
persistent, performance | Enables the function of our web analytics software, Google Analytics, provided by Google. This software collects information about how visitors use our site. The data stored by these cookies never show any confidential information |
| _gali | ||
| _gat | ||
| _gat_UA-4853394-20 | ||
| _gat_gtag_UA_128119074_1 | ||
| _gat_UA-72587942-1 | ||
| _gid | ||
| _gat_gtag_UA_4853394_2 | ||
| _gat_tracker2 |
These Cookies are typically used by websites to deliver targeted adverts based on browsing habits. These cookies help us deliver advertisements to you which we think may be of interest to you based on the pages on our website that you have visited. These advertisements will be delivered onto certain other websites that you visit.
We may share this information with third parties for these purposes and, we may combine Advertising cookies data with data we receive from third parties.
If you have not changed your browser settings to block cookies, when you receive any targeted Flow adverts on another website you will be given an opportunity to opt out from this targeting cookie.
The following Advertising cookies are used on our site:
Google Adwords
These cookies collect information about how you use our website, such as which page you go to and what searches you have performed to enable us to provide more relevant messages to you across Google’s platforms. You can control the information Google uses to show you ads at https://adssettings.google.com.
These cookies analyse the success of our advertising campaigns on Facebook by measuring how many adverts that are clicked on result in a purchase. This helps us avoid showing you adverts you are not likely to be interested in. They also collect information about how you use our website, such as which pages you go to, to enable us to provide more relevant messages to you across Facebook. You can control the information Facebook uses to show you ads at https://www.facebook.com/ads/preferences.
Double Click (Google)
This cookie analyses the success of our advertising campaigns across the internet by measuring how many adverts that are clicked on result in a purchase. This helps us avoid showing you adverts you are not likely to be interested in. You can find out more generally about Google and its advertising policies and principles at https://policies.google.com/technologies/ads.
To find out how you can block these cookies on your device, please visit our page on How to manage cookies on your computer.
| When you visit flowinsurance.co.uk you may notice some cookies that aren't related to our website. If you go on to a web page that contains embedded content, like videos from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, but you can check these third-party websites for more information about their cookies and how to manage them. |
| Cookie name | Cookie type | Cookie purpose |
| Trustpilot |
Third party | Trustpilot: Sometimes we invite other companies to carry out work on our behalf. We use Brandwatch to invite customers to submit reviews about us, and when you are on their site they use cookies to generate statistics, monitor website performance and your use of their Website, to authenticate and improve the functionality of their Website and connect you to social networks. They use session cookies, persistent cookies, HTML5 sessionStorage and HTML5 localStorage session cookies. Full details are available on their website - https://uk.legal.trustpilot.com/end-user-privacy-terms |